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Jacquelyn Lloyd  - CEO

Jacquelyn is an Executive Coach and HR Consultant helping leaders reimagine leadership and talent practices by providing strategies and programming that improve team performance, employee experience, and business results.

I'm Jacquelyn Lloyd, an experienced Executive Coach and HR Consultant with over 20 years of experience helping leaders transform their teams and organizations. Throughout my career, I've had the privilege of working with senior leaders to develop their vision, build employee and organizational capacity, and achieve the desired results in both unionized and non-unionized settings. In 2014, I was named the senior vice president of HR at a $1.5-billion distribution company. In my six years in that role, I transformed the organization's workforce and people policies and won significant measurable improvements in hiring, training, retention, and the company's bottom line. I developed my outcomes-focused, culture-based approach over my years of service as a labor negotiator in both the public and private sectors, and as a mediator with the Supreme Court of Michigan Administrative Office.

I work with ambitious leaders and their teams by teaching the importance of the human element in the business environment. Using models, tools, group training, and individual coaching, I facilitate changes in clients' policies, processes, and mindsets that strengthen individual success, improve team performance, drive organizational excellence, and support business development efforts. I hold an MS in Business Administration from Central Michigan University and a BA in Political Science and French from Michigan State University. In addition, I am SHRM-SCP certified, a SCAO Qualified Mediator, and an IIRP-Certified Facilitator of Restorative Practices.

When I'm not working, I love to travel, cook, and spend time with my dogs and family, and I'm also a frequent contributor to industry publications.

Our Team

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Jonetta Willard, SHRM-CP

HR Business Partner

Jonetta is an SHRM-CP certified HR Professional with over a decade of human resources experience in a variety of environments, including distribution, retail, and the public sector.  She specializes in HR compliance and best practices, performance management and counseling, talent acquisition and retention, leave management, and HRIS.

An experienced CPG insider who comfortably supports union and non-unionized environments, Jonetta helps managers become better leaders by coaching them to respond to their team's needs. Her passion is in helping bring this all together to help clients reach their goals.

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Jennifer Nichols, Ph.D.

Senior Consultant

A 15-year veteran of strategic communications, organizing campaigns, and labor-side relations, Jennifer helps leaders mobilize people – employees, clients, collaborators – by aligning their talk with their walk. From style guides, employee handbooks, and job ads to spokesperson coaching and rapid-response strategies, Jennifer works closely with senior leaders to ensure their internal and external communications reflect their ethos and advance their goals.

Jennifer holds humanities degrees from Boston University, Syracuse University, and Michigan State University. She earned a certificate from Cornell University’s School of Labor and Industrial Relations in 2005, has led campaigns for two national unions and has worked as a strategic communications consultant for local, national, and international nonprofits.