Jacquelyn Lloyd is an Executive Coach and HR Consultant helping leaders reimagine leadership and talent practices by providing strategies and programming that improve team performance, employee experience, and business results.

Jacquelyn has more than 20 years of experience working with senior leaders to develop their vision, build employee and organizational capacity, and achieve the desired results in both unionized and non-unionized settings.

In 2016, Jacquelyn was named the senior vice president of HR at a $1.5-billion distribution company. In her five years in that role, she transformed the organization’s workforce and people policies and won significant measurable improvements in hiring, training, retention, and the company’s bottom line. She developed her outcomes-focused, culture-based approach over her years of service as a labor negotiator in both the public and private sectors, and as a mediator with the Supreme Court of Michigan Administrative Office.

Jacquelyn works with ambitious leaders and their teams by teaching the importance of the human element in the business environment. Using models, tools, group training, and individual coaching, she facilitates changes in clients’ policies, processes, and mindsets that strengthen individual success, improve team performance, drive organizational excellence, and support business development efforts.

Jacquelyn holds an MS in Business Administration from Central Michigan University and a BA in Political Science and French from Michigan State University. She is SHRM-SCP certified, a SCAO Qualified Mediator, and an IIRP-Certified Facilitator of Restorative Practices.

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A 15-year veteran of strategic communications, organizing campaigns, and labor-side relations, Jennifer helps leaders mobilize people – employees, clients, collaborators – by aligning their talk with their walk. From style guides, employee handbooks, and job ads to spokesperson coaching and rapid-response strategies, Jennifer works closely with senior leaders to ensure their internal and external communications reflect their ethos and advance their goals.

Jennifer holds humanities degrees from Boston University, Syracuse University, and Michigan State University. She earned a certificate from Cornell University’s School of Labor and Industrial Relations in 2005, has led campaigns for two national unions, and has worked as a strategic communications consultant for local, national, and international nonprofits.